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Plano, TX - Official Website
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Public Safety

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  1. 9-1-1 Public Safety Communications

  2. Animal Services

  3. Emergency Management

  4. Environmental Health & Sustainability

  5. Plano Fire-Rescue

  6. Police

  1. 9-1-1 Public Safety Communications
    1. 9-1-1 Public Safety Communications Home
    2. About Us
      1. Accreditation (CALEA)
      2. The Facility
      3. New Legislation Affecting Dialing 9-1-1
      4. Our 9-1-1 Team
        1. 9-1-1 Public Safety Communications Home
        2. Dispatch Floor Operations
        3. Management & Administrative Support
        4. Quality Assurance
        5. Training
      5. Staff
    3. Join Our Team
      1. 9-1-1 Public Safety Communications Home
    4. Forms & Feedback
      1. 9-1-1 Public Safety Communications Home
      2. CARE Interview Form (PDF)
      3. CARE Medical Release Form (PDF)
      4. Comments Form
      5. Multi-Family Emergency Contact & Response Form
      6. Plano 9-1-1 Customer Satisfaction Survey
    5. Outdoor Warning System
      1. 9-1-1 Public Safety Communications Home
      2. About Plano's Outdoor Warning System
    6. Public Education
      1. 9-1-1 Public Safety Communications Home
      2. CARE Program
      3. Cell Phone Sally
      4. How 9-1-1 Works
      5. Voice Over IP (VOIP) (PDF)
  2. Animal Services
    1. Animal Services Home
    2. Adoptions
      1. Animal Services Home
      2. Find a Pet
      3. Success Stories
      4. Share Your Pet Adoption Success Story
    3. Donations
    4. Education
      1. Local Animal Ordinances
      2. Local Rabies Control Incidents
      3. Resources & Educational Materials
      4. Urban Wildlife
        1. Urban Wildlife Home
        2. Bobcats & Coyotes
        3. Migratory Birds
        4. Reduce Rats in Your Neighborhood
    5. Programs & Services
      1. Euthanasia & Cremation Services
      2. Lost & Found Pets
      3. Low Cost Vaccinations & Sterilization
      4. Permit Applications
      5. Pet Redemption or Surrender
      6. Pet Registration
        1. Registration Locations
        2. Register My Pet Online
      7. Reporting Animal Issues
        1. Animal Services Home
        2. Dangerous Animal Complaints
        3. General Animal Complaints
        4. Nuisance Noise
      8. Staff
      9. Volunteer Opportunities
    6. Tell Us How We Are Doing
    7. Animal Services News
  3. Emergency Management
    1. Emergency Management Home
    2. CERT
      1. Emergency Management Home
      2. Join CERT
      3. Staff
      4. Training
      5. VIP Account
    3. Disaster Preparedness
      1. Emergency Management Home
      2. Be Informed
      3. Boy Scout Emergency Preparedness Badge
      4. Centers for Medicare & Medicaid Services
      5. Get Involved
      6. Have a Plan
      7. Make a Kit
      8. Emergency Management Resource Links
    4. Emergency Management Frequently Asked Questions
    5. Emergency Warnings
      1. NOAA All-Hazards Weather Radio
      2. Outdoor Warning System
      3. Plano City Call
      4. Wireless Emergency Alerts
    6. Special Programs
      1. Severe Weather Poster Contest
  4. Environmental Health & Sustainability
    1. Environmental Health Home
    2. Environmental Health
      1. Environmental Health & Sustainability Home
      2. Environmental Health Permits
      3. Mosquito-Borne-Illness
        1. Environmental Health Home
        2. Mosquito-Borne-Illness Differentiation (PDF)
        3. Spray Map
        4. What the City Does
        5. What You Can Do
    3. Environmental Quality
      1. Environmental Health & Sustainability Home
      2. Smoking Ordinance Information
        1. Environmental Health Home
        2. Working Together for a Healthier Plano
      3. Stormwater Program
        1. Environmental Health Home
        2. Defend Your Drains
        3. Drainage, Runoff & Pollution
        4. High School Water Quality Volunteer Program
        5. Household Hazardous Waste
        6. Mosquitos
        7. Pet Waste
        8. Stormwater Regulatory Information
        9. Swimming Pools
      4. Swimming Pools
        1. Environmental Health Home
        2. Swimming Pool Inspections
        3. Tips for Avoiding Disease
    4. Sustainability & Environmental Education
      1. Energy & Air
        1. Air Quality
        2. Alternative Transportation
        3. Energy Conservation
        4. Green Building
        5. Renewable Energy
      2. Environmental Awards
        1. Green School Program
      3. Fats, Oils & Grease
      4. Gardening & Composting
        1. Composting
        2. Garden Green in Plano
      5. Green Places & Spaces
        1. Environmental Education Center
        2. Household Chemical Reuse Center
        3. Nature Explore® Classroom, Trail & Garden
        4. Plano Community Garden
        5. Sustainability & Environmental Education Offices
      6. Litter
        1. Cigarette Litter Prevention
        2. Community Cleanup
        3. Fall Waterways Cleanup
        4. Great American Cleanup
        5. Litter Facts
      7. Online Learning Modules
      8. Opt-Out Resources
      9. Outstanding Achievements
      10. Rebates & Incentives
      11. Recycle Right Plano
        1. Bottle Cap Mural
        2. Submit a Video
        3. Texas Recycles Day
        4. Zero Waste Events
      12. Resources for Living Green
      13. School Beautification Projects
      14. Staff
      15. Sustainability Initiatives
        1. Programs & Special Projects
        2. Sustainable Policies & Planning
      16. Switch to LED: Swap & Save
      17. Switch to LED Confirmation Page
      18. Volunteer Opportunities
        1. Storm Drain Labeling
    5. Food Match
    6. Food Safety
      1. Environmental Health Home
      2. Food / Restaurant Inspections
        1. QR Codes
      3. Food Code Ordinance (PDF)
      4. Food Match Program
      5. Food Recalls
      6. Food Safety Resources
      7. Mobile Food Facility
      8. Opening a Food Establishment
      9. Temporary Food Events
      10. Training
    7. Staff
  5. Plano Fire-Rescue
    1. Fire-Rescue Home
    2. Fire-Rescue Contact Us (Feedback)
      1. Plano Fire-Rescue Feedback Form
    3. About Plano Fire-Rescue
      1. Accreditations
      2. Ceremonial Units
        1. Honor Guard Photo Gallery
      3. Emergency Services
        1. Emergency Medical Services (EMS)
        2. Fire-Rescue Response
        3. Special Operations
        4. Training
      4. Facilities & Apparatuses
      5. Office of the Fire Chief
      6. Staff
      7. Support Services
        1. Community Outreach & Education
        2. Fire Prevention
        3. Logistics
    4. Find Fire-Rescue Information
      1. FAQs
      2. Fire-Rescue Publications
      3. Fire-Rescue Related Links
      4. HIPAA Privacy Policy (PDF)
      5. Monthly Reports
      6. Open Records Requests
    5. Join Plano Fire-Rescue
      1. Citizens Fire Academy
      2. Employment
        1. Causes for Disqualification
        2. Certification & Eligibility Requirements
        3. Civil Service Examination
        4. Candidate Interest Card
      3. Fire Explorers Program
      4. Fire Explorers Annual Report
    6. Fire Prevention
      1. Fire-Rescue Home
      2. Schedule an Inspection
        1. Fire Inspection Request Form
      3. Submit Red / Yellow Tag
      4. Submit Tier II Report
      5. Foster Care & Adoption Inspections
      6. Submit Plans
      7. Plan Submittal Guidelines
      8. Annual Fire Inspections
      9. Emergency Planning & Preparedness
      10. Code Information
      11. Fire Prevention Information
      12. Knox Company Products
    7. Community Outreach & Education
      1. Citizens Fire Academy
      2. File of Life
      3. Fire Explorers Program
      4. Fire Safety Clowns
      5. Request a Fire-Rescue Visit / Program
      6. Safety Tips
      7. Smoke Alarm Assistance
    8. Patch Request
  6. Police
    1. Police Home
    2. About Us
      1. Police Home
      2. Accreditation
        1. Police Home
        2. Accreditation Assessment
        3. Awards
      3. Chief's Office
      4. Compliment / Complaint
      5. Fallen Officers
      6. Organization & Staffing
      7. Professional Standards Unit
      8. Agency Transparency
        1. Benchmark Cities Survey
        2. Custodial Death Reports
        3. Officer Involved Shootings
    3. Citizen Programs
      1. Police Home
      2. Programs A - L
        1. CARE Program
        2. Citizens Assisting Plano Police
        3. Citizens Parking Patrol
        4. Citizens Police Academy
        5. Community Camera Program
        6. Community Traffic Safety
        7. Crime Prevention
        8. Crime Stoppers
        9. Crisis Intervention Team Program
        10. Law Enforcement Explorers Post
        11. Lock, Take & Hide
      3. Programs M - Z
        1. National Night Out
        2. Neighborhood Crime Watch
        3. Operation ID
        4. Rape Aggression Defense (R.A.D.) Training
        5. Take Me Home Program
        6. Teddy Bear Program
        7. UNIDOS
        8. Vacation Safety School
        9. Victim's Assistance
        10. Youth Police Academy
    4. Crime Statistics
    5. Employment
      1. Police Home
      2. Assignments
      3. Benefits & Salaries
      4. Civil Service Rules & Regulations (PDF)
      5. Eligibility List (PDF)
      6. Fitness Requirements
      7. Frequently Asked Questions
        1. Police Home
        2. Alarm Permits
      8. Personal History Statement (PDF)
      9. Study Guide & Materials
      10. Submit Your Name
    6. Frequently Asked Questions
      1. Police Home
      2. Alarm Permits
      3. Employment
      4. General Information
      5. Online Police Reporting
      6. Plano City Jail
      7. Solicitor's Permits
      8. Taxicab & Limousine Permits
      9. Tip411
    7. Helpful Links
    8. Permits
      1. Police Home
      2. Alarm Permits
        1. Alarm Ordinance
        2. Cancel a Permit
        3. Community Camera Program
        4. Contact Us
        5. Customer Service Satisfaction Survey
        6. Manage Permit or Make a Payment
        7. New Permits
        8. Other Locations
        9. Transfer a Permit
      3. Metal Recyclers License
      4. Solicitor's Permits
        1. Solicitor's Permit Contact Form
        2. New Solicitor's Permits
        3. Safety & Complaints
        4. Solicitor's Permit Ordinance
      5. Taxicab & Limousine Permits
        1. Taxicab & Limousine Contact Form
        2. Taxicab & Limousine Permit Application
        3. Taxicab & Limousine Permit Ordinance
        4. Permit Application & Fees
    9. Police Response to COVID-19
    10. Police Videos
    11. Public Information
      1. Police Home
      2. Common Scams
        1. Police Home
        2. Common Scams A - F
        3. Common Scams G - Z
        4. Additional Information
      3. Newsroom
      4. Open Records Act
    12. Publications & Forms
      1. Police Home
      2. Brochures
      3. Drug Awareness Literature
      4. How to Raise a Drug-Free Child
      5. Identity Theft
      6. Law Enforcement Explorer Post (PDF)
      7. Media Guide (PDF)
      8. Police Calls for Service
        1. Police Calls for Service
      9. Press Releases
      10. Reports
        1. Annual Report (PDF)
        2. Citizen's Survey Results Reports
        3. Crash Reports
        4. Gasoline Theft Report (PDF)
        5. Racial Profiling Report (PDF)
        6. Strategic Plan Reports
    13. Services
      1. Police Home
      2. Crash Reports
      3. Community Crime Map
      4. Crisis Intervention Team Program
        1. Home Visit Program
        2. Mental Health Coordinator
        3. Police Positive Encounters
      5. Drug Photo Gallery
      6. Fingerprinting
      7. Neighborhood Crime Watch Information
      8. Online Police Reporting
        1. Police Home
        2. Fraud
        3. Hit & Run Accident
      9. Home Security Assessment
      10. Registered Sex Offenders
      11. School Zone Map (PDF)
      12. Special Traffic Enforcement
      13. tip411
      14. Traffic Safety
        1. Fatality Crash Locations
        2. School Crossing Guard Program
        3. School Zones
        4. Top Intersection Crash Locations
        5. Traffic Violation Hotline
      15. Warrant Information
    14. Staff
      1. Police Home
      2. Compliment / Complaint
      3. Email
      4. Important Phone Numbers
      5. Non-Emergency Tip Lines
    15. Training
      1. Lodging
      2. Nearby Airports
      3. Schedule
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